The Friends and Family Test (FFT) is a feedback tool that supports the fundamental principle for people who use NHS services and should have the opportunity to provide feedback on their experience that can be used to improve services. It is a continuous feedback loop between patients and practices.
Your feedback will help us learn more about what you think we could improve. Ultimately, you are helping us to make changes that will ensure that we can offer the best possible care. It is based on one simple question: "How likely are you to recommend our service to friends and family if they needed similar care or treatment?".
All responses are anonymous.
FRIENDS AND FAMILY TEST RESULTS